Multifuel & Woodburning Stoves

What is a multifuel stove?

The term multifuel refers to the fact that the appliance is capable of burning wood, smokeless fuel and coal but not at the same time as these fuels have very different combustion requirements, if they are to burn efficiently and correctly. The air controls of the appliance need to be used correctly for the fuel being burnt.

What is a woodburning stove?

A dedicated woodburning stove is designed to burn seasoned wood logs in the most efficient way.

What is a smoke exempt appliance?

The majority of our appliances have been tested and approved as smoke exempt.

A smoke exempt appliance is capable of burning approved smokeless coal, or has been tested to the DEFRA standard to burn wood logs in a smoke control area. Many parts of the UK are smoke control areas, where you are not permitted to emit smoke from a chimney, unless you’re burning an authorised fuel, or using an exempt appliance.

If you’re unsure whether or not you live in a smoke control area, then you can check with your local council. To find them visit:https://www.gov.uk/find-your-local-council

What type of chimney do I need?

Your Broseley Stove retailer or heating engineer will advise on what stove will be suitable in your home.

I don’t have a chimney; can I still have a woodburning stove?

An appropriate chimney will need to be connected to any of our woodburning appliances. A woodburner needs a way to vent the heat, smoke and other gasses above the roof-line of the property. If you don’t have an existing chimney, this is not a problem. One could be installed subject to the suitability of the stove and property.

What type of hearth do I need?

A hearth is made of non-combustible material and sits beneath the stove, protecting the immediate area surrounding your stove. The hearth must comply with building regulations, and be of a sufficient size and thickness. This ensures that any burning fuel or hot embers do not fall onto any combustible surface surrounding the appliance, especially when the door is opened for refuelling. The hearth also protects the floor beneath the appliance from getting too hot. If the appliance generates less than 100°C (see manufacturer’s instructions), a minimum hearth thickness of 12mm is allowed. Care must be taken to ensure that the hearth is capable of taking the weight of the appliance itself, and the material the hearth is placed upon is flat and rigid enough not to cause the hearth to break. The hearth may need to be cut and ‘slabbed’ to prevent it cracking from the heat.

Who will install my stove?

Your local retailer will advise you.  Alternatively, visit www.hetas.co.uk to find a qualified installer.

How often should I service my stove?

An annual service is required with all our stoves. The flue may need to be swept more regularly. There is a section in the rear of the instruction manual that is called ‘Servicing Record’. Please keep this section up to date, to allow you to have a record of the service intervals of your appliance, and who carried out the work.

Where can I purchase spare parts for my stove?

To help you identify the spare part you require, please visit our Spares page. Please note that firebricks, grates and log retainers are all considered to be consumable parts, and will require replacing periodically.

How does the glass on the stove stay clean?

All our woodburning and multifuel stoves incorporate an ‘air wash control’. This feature helps to keep the glass clean when burning wood. Burning the correct coal at the correct rate inside our multifuel appliances will not generate soot deposits, as the fuel burns cleanly – as the name implies, it’s smokeless.

Operating the correct air control on the appliance draws combustion air down the inside of the glass, helping to keep it from sooting up, while supplying combustion air into the firebox of the appliance. The firebox is where the fuel is placed.

Does my existing brick chimney need lining?

There are certain regulations why a chimney would need lining. If your chimney is in poor condition or fails a smoke test, you will require a liner.  A qualified engineer undertaking a site survey will carry out the necessary tests.

What size stove do I need?

The size of stove will depend on the size of room in which the stove is to be installed and the insulation levels within that room.  Your local retailer will be able to advise you on this.

What is the correct fuel to burn?

Coal:  Multifuel only and approved for use in a closed appliance.  All stoves are classed as closed appliances as they are only to be used with the appliance door closed.

Wood:  Hard, seasoned wood with a moisture content less than 20% or kiln dried wood.

Gas Stoves

Do I need a chimney?

Most of our gas stoves require the flue gasses to be vented above the roof line of the property via a flue.  However, for properties with no chimney, we do offer a balanced flue gas stove, the Endure.  All must comply with the necessary standards and be fitted in accordance with Building Regulations.

Who can install the product, and where can I find them?

You will need a Gas Safe registered heating engineer – visit www.gassaferegister.co.uk and search for an engineer by postcode.

What heat output do I need to sufficiently heat my room?

For an accurate calculation of your heat requirement, you will need a site survey to be carried out by a qualified heating engineer. For a basic, approximate estimate of the heat requirement of a room, the following formula can be done: Using the principle that you need 1kW of heat for every 15m3 of space, (in an average insulated room) you will need to measure your room (width, depth and height) in metres then multiply these figures together to get the volume, and finally divide by 15.

So a room 4.5m x 5.5m x 2.3m = 57m3 ÷ 14 = 4.0kW

Once this calculation has been done, you need to decide if there are additional insulation factors that will affect the ability of the room to retain the heat produced by the appliance. A well insulated room of the same size as a poorly insulated room can require as much as 50% less heat demand, this is where a heating engineer can do a more accurate ‘heat loss calculation’.

Do they require a mains electrical supply?

No – none of our gas appliances require mains power to operate. They will continue to work if there is a power cut.

What clearances do I need around the stove for combustible and non-combustible surfaces?

GAS STOVE MODEL REAR CLEARANCE to non-combustible material SIDE CLEARANCE to non-combustible material

Broseley Stoves

Gas StoveTop ClearanceSide ClearanceBack Clearance
Canterbury25mm75mm25mm
Hereford 5300mm150mm50mm
Hereford 7300mm150mm100mm
Hereford LPG300mm150mm50mm
Lincoln25mm75mm25mm
Winchester75mm75mm75mm

Evolution Stoves

Gas stoveTop ClearanceSide ClearanceRear Clearance
Desire 5300mm150mm50mm
Desire 7300mm150mm100mm
Desire LPG300mm150mm50mm
Endure Balanced Flue
300mm150mm50mm
Evolution 5 / 5 Deluxe300mm150mm50mm
Ignite 5300mm150mm50mm
Ignite 7300mm150mm100mm
Ignite LPG300mm150mm50mm

You will also need a minimum 50mm of hearth protrusion in front.

Does the appliance come with a remote control?

Broseley Stoves

StoveRemote control
CanterburyNo
Hereford 5Yes (Optional)
Hereford 7No
Hereford LPGNo
LincolnNo
WinchesterYes

Evolution Stoves

StoveRemote Control
Desire 5Yes (Optional)
Desire 7No
Desire LPGNo
EndureNo
Evolution 5 / 5 DeluxeYes (Optional)
Ignite 5Yes (Optional)
Ignite 7No
Ignite LPGNo

Do I need to get my stove serviced?

Yes – you’ll need to get your stove serviced annually by a Gas Safe registered engineer

Is it okay to leave the pilot ignited?

Yes.  It uses a little under a quarter of a kW of gas an hour.  However, we would recommend leaving the pilot ignited during the winter as it allows the appliance to be ignited quickly. Appliances with remote control must have the pilot lit constantly for the remote to operate.  During warmer periods, most people extinguish the pilot.

Electric Stoves

Does the product require assembly?

Only our cast appliances require a small amount of assembly whereby the appliance is supplied in two parts.

Can my electric stove stand on any surface?

Whilst there are no formal hearth requirements for any of our electric stoves the stove must rest on a level flat surface capable of supporting the product’s weight. Do not stand an electric stove on a carpet as air is drawn though the electric engine which could pick up carpet fibres and cause potential faults. The buildup of carpet fibres will accumulate over time leading to potential faults with your stove.

Is there a thermostat control?

Yes- All our electric stoves have a thermostat control and timer contained within the remote control – supplied as standard.

What bulbs do I need for the product?

Our engines are fitted with LEDs.

How do I clean my fire?

A soft brush (which is clean and dry) is all that is normally needed to remove surface dust and debris from your stove. Avoid using chemicals or wetting the product in any way, as this may damage the finish of your stove.

Can I use an extension lead?

We do not recommend using an extension lead; the appliance must be plugged into its own independent socket. This is due to the load put on an extension lead, which will be too great in most cases.

Can I operate my stove with the door(s) open?

The main door should be closed at all times whilst the product is in operation. In some cases the stove will become front heavy with the door open and presents a risk of tipping.